Conversational Marketing: the future of customer engagement For instance, French supermarket chain Intermarché improved engagement through personalized recipe recommendations, reflecting a trend where customers increasingly prefer personalized messages. Enable your customers to complete purchases, reorder, get recommendations for new products, manage…

7 Insurance Chatbot Use Cases + Examples When the conversation is over, the bot asks you whether your issue was resolved and how you would rate the help provided. Users can also leave comments to specify what exactly they liked or…